Refund Policy
Last Updated: May 16, 2025
1. No Refund Policy
RedGifs Downloader operates on a no-refund policy. All purchases and subscriptions are final and non-refundable. By making a purchase or subscribing to our service, you acknowledge and agree to this policy.
2. Free Service
We offer a free version of our service that allows users to download content from RedGifs with certain limitations. The free service is provided "as is" and may have restrictions on download speed, quality, or frequency.
3. Premium Features
Our premium features are available through one-time purchases or subscriptions. These purchases grant you access to enhanced functionality such as:
- Higher download speeds
- Batch downloading capabilities
- Ad-free experience
- Priority support
4. Exceptions to No-Refund Policy
In rare cases, we may consider refunds only in the following circumstances:
- Technical issues that prevent the service from functioning as advertised
- Unauthorized charges or billing errors
- Legal requirements in your jurisdiction
Any refund requests must be submitted within 7 days of the purchase date and will be evaluated on a case-by-case basis. We reserve the right to deny any refund request that does not meet these criteria.
5. Subscription Cancellation
If you have a subscription, you may cancel it at any time through your account settings. Upon cancellation:
- You will continue to have access to premium features until the end of your current billing period
- You will not be charged for the next billing period
- No refund will be issued for the unused portion of your current billing period
6. Payment Processing
All payments are processed securely through our payment providers. We do not store your payment information on our servers. If you experience issues with payment processing, please contact our support team.
7. Changes to Refund Policy
We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of our service after any changes indicates your acceptance of the updated policy.
8. Contact Us
If you have any questions about our refund policy, please contact us at:
Email: support@downloadredgifs.com